Orders

ORDER TRACKING

All orders sent from our Fulfilment Center are sent via express shipping method, upon dispatch you will be emailed a tracking number and link to track your parcel.

Orders are dispatched between Monday - Friday. Please allow up to 48 hours from order confirmation to dispatch. Order placed after UTC 11:00 PM will be dispatched next day

Orders placed on Public Holidays or Weekends will begin their processing on the next business day.

WRONG SHIPPING ADDRESS OR ORDER PLACED

We aim to process orders super quickly in our warehouse so usually we cannot change or cancel orders placed. However, you can contact our friendly customer service team via email and we will try our best to assist you where we can.

If we can’t assist with cancelling or changing your order, our returns policy is super easy (and yes we do refunds!).

CUSTOMS AND IMPORT DUTIES: 

Level up your fitness without worrying about fees! Customers are not subject to any customs or duties taxes.